Dropship program FAQ

DROP SHIP SERVICES

Select a 'Drop Ship Information' sub category:

What is our Drop Ship Program?

By using our Drop Ship Program, you will have the advantage of access to our complete wholesale inventory of Petbucket including tick, flea and worming treatments. We offer state-of-the-art fulfillment capability. Our name (PetBucket.com.com) will not appear in or on the shipping.

Shipping Costs

We offer free worldwide shipping orders over $50 and $5.95 flate rate for orders under $50.

How to order

Once registered, all orders are placed on our website at www.b2bpetbucket.com. All of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it can not be read by anyone over the internet.

Shipping/Arrival Time

PetBucket.com will supply a tracking number for every order that has been shipped. You will receive an automated email from us when your order is shipped.

Orders are shipped, on average, within 24-48 business hours from the time that the order is placed. Therefore, most orders should be received within 7-15 business days from the time that you place your order.

Payment/Credit

We accept several major credit cards. Below is a list of the major credit cards we accept for Wholesale orders.

American Express
Visa
Mastercard
Discover

To receive further discounts please discuss crediting your account via wire transfer with us.

Inventory/Datafeed

PetBucket.com can supply you with a inventory datafeed that contains a detailed (and up to date) account of our inventory.

The datafeed includes the following information:
1)SKY and Title of the product
2)Picture and product description (if available).
3)Standard wholesale cost and suggested selling price.

The datafeed is in an easy to upload Tab Seperated Value format.

Inventory is updated daily with new products added every day. Consequently, products are taken out of our inventory when they are no longer available. Therefore, to minimize the likelihood of any out of stocks, we recommend that our drop shippers update their inventory daily with our datafeed.

Returns

Returns are accepted and further information will be supplied upon registration.

Cancel Your Order

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it progresses to the next stage with the packing. Once your package is received and you wish to return it, please visit our website and review our return policy.

Fraudulent Orders

Petbucket.com is not responsible for fraudulent orders you received through your store. It is the responsibility of you to verify billing information before placing the order with us.

Taxes

It is the responsibility of the drop shipper to charge state tax for any package that is being shipped to the state to which they are based.

Out of Stock Items

If an item is not on our website, we do not currently have it in stock. Subsequently, from time to time, we are not able to fulfill your order. You will be notified via email for any item that is out of stock and a credit will be issued to your account/credit card. It is your responsibility to contact and credit your customer.

Legal disclaimer

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.